FAQ

ABOUT US

Who are we?

We are here to provide you the best products to help you Be the Ultimate You! We believe that anybody, at his own level, can achieve fantastic things. Choose a goal, and Go for it. You will think later. Once you start, you have already done half the way to your goal. Then stick to it. Be persistant, and more important: Have FUN! Any goal is good as long as it makes you pleasure! Be the Ultimate You! Learn more

Is it safe to shop with you?

Absolutely! We are tirelessly committed to providing a safe and secure online shopping experience so that you can shop with confidence. 

Learn More:

Social Media

Give us a Follow and Like to stay up to date with latest deals and promotions! 

 

 

 

SHIPPING

Shipping Worldwide! 

What shipping rates do you offer?

USA: (USPS)
Flat Fee of USD 5.95 for all orders until USD 34.99
FREE shipping on all orders from USD 35
International: (DHL)
Flat Fee of USD 15 for all orders until USD 54.99
FREE shipping on all orders from USD 55

How long does shipping take?

Our standard shipping procedures and their shipping times:

USA: (USPS)
Under 1lb - 1-5 bottles order - we ship with USPS First Class - Avg. Delivery Times - 3-5 Days
Over 1lb 6+ Bottles order - we ship with USPS Priority - Avg. Delivery Times - 2-3 Days. 

INTERNATIONAL: (DHL)
14-21 days average delivery (please note this can vary a lot depending on your location. We dont not guarantee this average. Only for your information).

 

Will I get a tracking number?

Yes, a tracking number will be sent to you after your order has been processed.

When is my order shipped? 

All orders will be shipped within 24 hours upon payment confirmation.  

Help! I have not received my package. 

If you do not receive your package within the estimated delivery time, please contact us and we will investigate the matter immediately. We guarantee a 100% Full Refund if you do not receive your order. For more information on Refund Policy, click here.

 

 

 

ORDER AND REFUND

What if I am unsatisfied with my order?

We offer 100% refund back guarantee if you find any defects, sizing error, or any other issues (send us a picture). Your satisfaction is our priority and rest assure we will treat every case personally. For more information, please refer to our refund policy.

Does the money back guarantee really work?

Absolutely. If you don’t like the product we will refund your money. No questions asked!

How long does it take to receive my refund?

Typically, it will take about 5 - 20 Business Days for for you to receive your refund. Your refund will be issued back to the original payment method you selected for the purchase (i.e. Credit/Debit Card or PayPal)

 

 

 

PAYMENT INFORMATION

Is it safe to use my credit/debit card on your site?

Yes! We understand your personal security and safety is of paramount importance. As affiliates of PayPal and Stripe, we adhere to the strict electronic and physical measures to protect your devices and credit/debit card information from unauthorized access. 

What forms of payment do you accept?

Currently, we accept PayPal and Credit/Debit card payment through Stripe for all orders. 

I have a query or issue with my purchase.

Please contact us and we will respond to you within 24 hours. 

Thank you for shopping with us!