Refund Policy

Returns
At B-Nergetics, we are 100% dedicated to your complete satisfaction and optimal health.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. This policy applies to the first bottle by product, by customer or credit card holder.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)

- item not received:

If you do not receive your package within the estimated delivery time, please contact us and we will investigate the matter immediately. We guarantee a 100% Full Refund if you do not receive your order. 

- other reasons:

Once you have contacted us and your case is approved, we will send you an email to notify you how and when we will proceed with your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us and we will tell you how to proceed